Your privacy matters to us.

Information you choose to share

When you send a question, request a callback, join our list or chat with Zena™, our Virtual Hair Concierge™, we receive the details you enter, such as your name, email, phone number and message.

Please do not share information you would not want our clinic team to read. Our website does not provide medical diagnosis or treatment.

Consultation bookings

Appointments are scheduled through our secure booking providers, Zenoti and Square (for the complimentary phone consultation). Information you enter there is handled under those providers' own privacy policies.

Information collected automatically

Like most websites, we record general visit information such as pages viewed, device type and the website or campaign that referred you. This helps us understand which pages are useful and improve the site.

We use search-optimization and analytics tools for this purpose. These tools do not receive the content of your questions or chat conversations.

How we use your information

To answer your questions, help you choose a consultation, send follow-up messages you agreed to receive and improve our services.

We do not sell your personal information.

Who we share it with

We share information only with service providers that help us run the clinic — for example our booking, messaging and customer-follow-up systems — and only as needed to provide those services, or when required by law.

Emails and text messages

If you agree to receive messages, you can opt out at any time by using the unsubscribe link in an email or replying STOP to a text message.

Your choices

You may ask us to access, correct or delete the personal information you have shared with us. Contact us using the details below and we will respond promptly.

Keeping information secure

We use reasonable safeguards to protect the information you share. No method of sending information online is completely secure, so please avoid sending sensitive details through open forms.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated.

Contact us

Texas Hair Restoration & Wellness Center™
13201 Northwest Freeway, Suite 512, Houston, TX 77040
(713) 640-5651